Calling Cards Companies

Despite the rise of WhatsApp and Google Voice, prepaid calling cards remain essential for many immigrant communities in the US, providing an affordable way to make international calls. In fact, over 3.5 billion prepaid phone cards were produced in 2020, according to the International Card Manufacturers Association (ICMA). However, prepaid calling card companies often face significant challenges accessing payment systems. Banks and payment processors typically classify them as high-risk businesses, making it difficult to secure merchant services.

Prepaid calling card businesses face several issues that contribute to their high-risk status. Service-related problems like poor call quality or malfunctioning PINs often lead to customer dissatisfaction and chargebacks, as customers seek refunds. Many companies also struggle with insufficient customer support, exacerbating issues and increasing the likelihood of chargebacks. Additionally, confusion over billing descriptors can result in customers disputing charges they don’t recognize.

Safe Merchant Solutions understands the unique challenges of the prepaid calling card industry. With over 15 years of experience in high-risk payment processing, we specialize in providing tailored merchant accounts that address issues such as chargeback management and fraud prevention. Our services include quick setup and approval, 24/7 customer support, and a secure, PCI-compliant payment platform. We offer competitive processing fees and provide flexible payment options like eCheck, ACH, and credit card payments to meet the diverse needs of your customers. Safe Merchant Solutions is committed to supporting your business with reliable, cost-effective, and secure payment processing solutions. Reach out to us today to learn more.

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