Privacy Policy

Find answers to common questions about our process. If you need further assistance, feel free to contact us.

Safe Merchant empowers businesses, especially in high-risk industries, to secure payment processing approvals. We streamline the process and connect merchants with tailored payment solutions, helping you achieve seamless transactions.

No, we do not provide chargeback protection services. However, we can advise on best practices to minimize chargebacks and offer you tools to help manage disputes effectively.

Approval times vary depending on the complexity of the business and the provided documentation. On average, the process takes between 24 to 72 hours. However, in higher-risk applications, the process can extend for days to weeks.

To approve a payment gateway for a high-risk merchant, you’ll typically need: a business license and registration, proof of identity, bank account details. For higher risk accounts we might ask for: financial statements, tax returns, business plan, chargeback history or transaction reports (if available), and terms, refund, and privacy policies. These documents help assess the merchant’s legitimacy and the risk associated with their business.

Yes, we work with merchants worldwide. We help businesses in different countries find suitable payment solutions and ensure compliance with local regulations for seamless payment processing. We have global coverage depending upon your account jurisdiction.

You can reach us via email at support@gosafems.com, or through our website’s contact form. Our team is available to answer any questions and assist you with the onboarding process. We also have Skype: safems.

Telegram & WhatsApp lines open to you +1 (754) 971-3661

If you are ready to submit your information please use:

For USA merchants: https://jotform.com/211937782557670

For International merchants: https://jotform.com/21193776815166

Setup fees depend on the type of account approved and the risk level of your business. We do not charge any upfront fees, and any setup fees are to be paid only after approval upon you accept our terms and conditions. Contact us to discuss pricing options tailored to your needs.

We must make sure that your business is accepted by our risk team. Once it is approved our technical team can provide SDKs and API keys that your web developer should configure easily. We have support guidelines to complete a seamless integration.

To ensure that the account belongs to you and that the details (account number and routing number) are correct to prevent transaction errors. It also acts as proof that you authorize the company to deposit or withdraw funds from the specified account. And last but not least it’s required to comply with anti-fraud and anti-money laundering regulations.

A single signer is recommended. The more number of signers, the longer the bank will take to respond. Moreover, the bank can request more documents. It is preferable to submit the application as quickly as possible.

You must know that selling nowadays requires online presence (webpage, social media, landing page, website, google business, anything to proof that you exist). Eventhough you might be selling over the phone or face to face you will be asked how you get your leads. This is crucial to understand so that we can start our prevet process.

For startups with low bank balances, securing a high-risk payment gateway can be challenging, but it’s not impossible. By presenting a clear business plan, personal guarantees, proof of operations or revenue, organized financial records, and being prepared to meet additional requirements, you can improve your chances. To get approval from our risk team, we need to see that your business is financially solvent. Your business account should have enough funds to cover operating expenses and potential chargebacks. If possible, consider adding funds before the end of the cycle to strengthen your bank statement. If that’s not an option, personal bank statements with sufficient funds may help, though a business account is preferred.

The owner/signer can show a business’s financial strength/solvency by providing personal bank statements with consistent deposits and no negative balance, as well as paid invoices and records of regular income. The signer has to proof he has the capital to start a business.

Yes, it is necessary. The SSN is required because the payment processor uses this information to verify your personal identity and determine the level of risk associated with your business. By providing your SSN, the processor can assess your credit history, financial background, and ensure that you are legally authorized to operate the business. This is especially important for high-risk businesses, where thorough verification of the owners helps prevent fraud and protect both the merchant and the processor.